Can I cancel my gems membership?

For further help, please contact GEMS on 0860 00 4367, or log on to ▶ On cancellation of membership or deregistration of a dependant, GEMS will issue a certificate of membership to the member or dependant on request. You can only change your benefit option with effect from 1 January of each year.

How do you cancel GEMS?

If you have not heard from us within 7 days of submitting your application, please call us on 0860 00 4367 or email us on • “Cooling off period”: GEMS allows new members to cancel their GEMS membership within 15 days after the start of membership, provided no healthcare benefits have been claimed.

When can I cancel GEMS medical aid?

Members who only join GEMS when they need expensive medical treatment and cancel their membership with us soon after they receive the care or medical procedure they need.

How long does GEMS take to refund?

Once processed, refunds to your bank account can take up to five business days to show on your account. We can process a refund for any amount if we have your bank account details on file, and we have used the bank account details more than 30 days ago.

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Is GEMS a good medical aid?

Bestmed (78.0) takes the lead by a significant margin on the industry par of 72.2 and well ahead of all other schemes in terms of the value index. Medihelp also takes a leader position on Perceived Value with 74.7. Bonitas (73.9) and Discovery (71.4) perform on par, while GEMS (69.4) and Momentum (69.7) are below par.

What happens when gems main member dies?

Death benefits are paid when a member dies while in service, or within five years of becoming a pensioner. … If the member dies within this period, his or her beneficiaries receive the balance of the five-year annuity payments – excluding the annual supplement, in a once-off cash lump sum.

Does gems have a waiting period?

There are two types of GEMS waiting periods: A general waiting period (GWP) of up to 3 months. A condition-specific waiting period (CSWP) of up to 12 months.

Can I join GEMS if already pregnant?

To access your maternity benefits, pregnant members or dependants must register on the programme as soon as their pregnancy is confirmed.

Can I put my parents on my Gems medical aid?

Can I put my parents on my scheme as dependants? A. Yes, you can. In fact, any member of your family can qualify as your dependant if you can prove that they are financially dependent on you and that you are liable for family care and support.

Is Gems medical aid only for government employees?

As GEMS is a restricted scheme for Government employees, only those employed within public service can become members.

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How do I claim back from GEMS?

You can submit your claims by:

  1. Post: GEMS, Private Bag X782, Cape Town, 8000.
  2. Fax: 0861 00 4367.
  3. Email:; or a.
  4. GEMS walk-in centre.

How do I get a refund for GEMS?

Call us on 0860 00 4367. When you have paid a healthcare service provider for a service, you may claim a refund from the Scheme. Whether we pay the claim, and how much we pay, will be determined by the Scheme Rules.

Does GEMS pay for blood pressure machine?

**********: Apply for Authorization and Approval to buy a Blood Pressure M.T. Machine. … GEMS pre-approval and authorization is needed to buy this mentioned ITEM and that GEMS will undertake to pay the cost of it in full as promised by your officials.

Does GEMS pay for Covid 19 testing?

“GEMS members will be serviced and should not be requested to pay for COVID-19 testing upfront. The testing of members where guidelines are not met is not considered as PMB level of care as it is regarded as not clinically appropriate.

Who is the best medical aid in South Africa?

In the 2021 index, Bestmed emerges as the leader on overall customer satisfaction, with all other schemes performing on or below industry par. Based on the customer satisfaction ratings, Bestmed attained a score of 76.7, above the industry par score of 73.5.

What is the difference between Ruby and emerald gems?

The first difference which comes to mind is that ruby is red in color and a emerald is green. A stone is a ruby when it is colored a certain number of ways ‘“ ranging from pure red to a bluish shade inherent in the stone. … A ruby is priced for its color while an emerald commands a premium for its color and transparency.

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